Terms of Service

Terms of Service

Welcome to OK SIM. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our site, purchasing from our store, or using any eSIM product we provide, you agree to be bound by these Terms.

1. Overview

OK SIM is an online store that sells digital eSIMs for use in various countries. Our products are delivered electronically and intended for personal, lawful, and travel-related use.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have legal parental consent.
  • You are using a device that is eSIM-compatible and carrier-unlocked.
  • You will use our services in compliance with all applicable laws and regulations.

3. Products and Services

  • All products are digital eSIMs delivered via email or QR code.
  • You are responsible for confirming device compatibility before purchasing.
  • eSIM activation instructions are provided. It is your responsibility to follow them correctly.

4. Orders and Payments

  • Orders are processed through Shopify and may include third-party payment processors (Stripe, PayPal, etc.).
  • You agree to provide accurate billing information.
  • We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

5. Refund Policy

Please refer to our Refund Policy for details. Refunds are only issued under specific conditions (e.g., non-delivery, technical faults, or incompatibility with unused eSIMs).

6. License and Usage

By purchasing an eSIM, you are granted a limited, non-transferable, non-exclusive license to use the service for the duration and country/region specified. You may not:

  • Resell, copy, or redistribute any product.
  • Use our eSIMs for illegal or harmful purposes.

7. Limitation of Liability

OK SIM is not liable for:

  • Incorrect installation of eSIMs
  • Device incompatibility or technical issues outside our control
  • Any damages, losses, or interruptions resulting from your use of our service

We provide no guarantees of connectivity or data speeds, as these depend on local networks.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using our website and services, you consent to our data practices.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Delaware, USA, without regard to conflict of law principles.

11. Contact Us

For questions or concerns about these Terms, please contact us:

OK SIM Support
📧 Email: info@ok1sim.com
🌐 Website: OK1SIM.COM